About Us
Plymouth Financial provides nationwide debt collection services through cost effective business process outsourcing efforts on behalf of our clients. Our debt portfolio is comprised of consumer, commercial, healthcare, auto finance, bank card, student loan and retail. Our hyper focus on compliance with all federal laws and state licensing standards sets PFS apart from the rest. PFS strives to perform at the highest level of integrity and confidentiality standards by exceeding all FDCPA, TCPA and FCRA rules, regulations and laws.
Reputation
At PFS, the consumer is always treated with dignity and respect. For clients, we work with the highest regard for the current industry regulations and ensure that all activities conform to the rules and laws which govern the industry. Our leadership team and Board of Directors pride themselves on years of experience, with a proud history of doing the right thing for our clients.
Data Security
PFS makes data security a top priority. We ensure data is secured against breaches, interception, or theft. Our controls help protect our clients from lawsuits, fines, reputation hits and other consequences of a data breach. We use multi-factor authentication and always encrypt your data.
Protecting Your Brand
Protecting your brand is of the utmost importance. Companies spend years building and establishing their brand. We strive to ensure that even though a consumer may have had a negative credit experience, the resolution will be friendly, compassionate and realistic . Our goal is to leave the consumer with a renewed appreciation of your brand and to diminish any “hard feelings”.
Transparency
Through vigilant, consistent and ongoing adherence to all federal and state regulations, PFS is well versed in the FDCPA and TCPA and maintains the highest standards when it comes to the rules and regulations that govern the accounts receivable management industry.